Policies
Thank you for visiting our Medical Spa Policy Page. You will discover key information about our services here. Your safety and satisfaction are our top priorities, and we are dedicated to delivering outstanding care.
Late Arrival
Arriving 20 minutes after your appointment may result in a shorter treatment time. This is necessary in order for us to provide to you a fully effective treatment and to stay on schedule to accommodate our next scheduled appointment.
We want to be able to provide the best and effective service for you. Please be aware that shortened treatments will remain the same price and will not be reduced.
Reschedule/Cancel/No Show Appointment
Our clients' appointments and time are very important to us and are reserved especially for you. We completely understand that there are unexpected things that can come up without our control. If you need to reschedule or cancel an appointment, please inform us at least 48 hours before your scheduled appointment. Failure to inform us within the time frame, a fee of $50 will be added to your next visit.
Sanitization and Sterilization
At Self Care Beauty Lounge, we take cleanliness and sanitation very seriously. At our studio, we use professional medical grade disinfectants, sanitizers, and sterilants. All tools are thoroughly cleaned after every treatment and is placed in an UV sterilization container for 20 minutes after ever use.
Clean linens are used for each client and is never reused. Disposable coverings are also used for each appointment for extra protection.
If you are feeling sick...
Keeping a safe and germ free environment for our clients is a huge priority for us here at Self Care Beauty Lounge. We kindly ask clients to please cancel and reschedule their appointment if they are not feeling well and have any kind of contagious viral or bacterial infection. Please make sure you are 100% better before rescheduling your appointment.
Method of Payment
At Self Care Beauty Lounge we accept Cash, Visa and Mastercard.
Refunds
All services and skin care products are non-refundable.
DISCLAIMER
Please read this disclaimer carefully before using this website or agreeing to book any service at Self Care Beauty Lounge. All opinions and claims on this website and during treatments at Self Care Beauty Lounge are based on my own research and knowledge.
Any opinions and claims made should not be construed as medical advice. No information provided by me should be construed as a claim or representation that my services are intended for any use in the diagnosis, cure, mitigation, treatment or prevention of any conditions of a medical nature.
If you think you are suffering from a medical condition please see your doctor. Do not self diagnose. It is important that you see medical advice by your family doctor or medical care provider before undergoing any treatments here at Self Care Beauty Lounge.
At no time before or during the provision of any treatments at Self Care Beauty Lounge will I make any medical diagnosis upon any client. I will not be held responsible for any injury, loss and or damage to any person or property as a result of any treatment, negligence or otherwise.
You are fully responsible for your own health throughout any treatment and/ or stay with me and therefore it is your responsibility to ensure that you are medically fit to undergo any treatment.
The Medical Aesthetician or Self Care Beauty Lounge may reserve the right to refuse service to anyone for inappropriate behaviour, illness listed as contraindications for services or as deemed necessary. The client also has the right to stop the treatments at any time. The Medical Aesthetician and Self Care Beauty Lounge assumes no responsibility for any disclosed or undisclosed illness or personal injury.
By calling, emailing or scheduling your appointment online or directly, you are indicating that you understand and accept these terms and conditions outlined above.
Thank you for your understanding!
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